Shipping and Returns

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Shipping Times:

Shipments with orders over € 200 are free in Europe.

N.B. All customs duties and extra costs are charged to the customer

 

Area	Days	Courier	Cost
Italy	1-2	UPS – Poste Italiane	€ 10
Europe	1-3	UPS	€ 15
United States	2-3	UPS	€ 35
Rest of the World	2-5	UPS	€ 60

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Shipping Times:

Express shipping is available for most of Europe and the USA with delivery within 2-4 days. Available for the rest of the world with delivery within 3-7 days.

Standard shipping service is available for selected countries with delivery within 2-6 days.

Our shipping times should be used as a guide only and are based on the time at the time of shipment. Stecca Optometria cannot take any responsibility for customs clearance delays or an unsuccessful payment, but we try to minimize any delays.[/vc_column_text][/vc_column][/vc_row][vc_row][vc_column][vc_empty_space height=”50″][vc_column_text]

Return Policy

Returned items must comply with our criteria:

• Items must be returned intact and unused, with all tags attached and original packaging included.

• If a product has a security tag, the item must be returned with the tag in its original location.

• The products can be returned to the supplier no later than 14 days after purchase

Please try the products on carefully so that you can return them in the same condition in which they were shipped. Returns that do not meet our policies will not be accepted.

For further information or assistance please do not hesitate to contact us.

The return is charged to the customer and can be made with a courier of his choice

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Return

Once your return has been received and accepted by Stecca Optometria, the refund will be completed via the original payment method, excluding shipping costs.

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